FREQUENTLY ASKED QUESTIONS

Questions & Answers On Free Standing Oven

01. The machine has no working reaction.

  • 1. The power if off: plug the power cord into the power socket.


  • 2. Power socket is no power: contact qualified electrician for testing.

  • 3. Control system failure: disconnect the power supply and contact the company after sales.

02. How to solve if the valve opening time of flameout protection device is too long.

  • 1. The flameout protection has failed for a long time: change the flameout protection.

  • 2. Improper thermocouple position: adjust thermocouple to proper position.


Questions & Answers On Range Hood

01. The lampblack motor does not work.

  • 1. The power plug is unplugged or loose.

  • 2. The motor is in overtemperature protection state: Wait for the motor to cool before use.

  • 3. Capacitor burn out: Change the capacitor.

  • 4. The motor is burnt out or jammed: Change the motor.

02. The machine has a distinct vibration.

  • 1. The machine is not mounted properly or securely.

  • 2. The cap on the impeller is loose.

  • 3. Deformation of the impeller: change the impeller.

  • 4. Impeller is not installed in position: Install the impeller correctly as required.

  • 5. The fixing screw on the motor is loose.


Questions & Answers On Gas Cooktop

01. The machine has no working reaction.

  • 1. The power if off: plug the power cord into the power socket.


  • 2. Power socket is no power: contact qualified electrician for testing.

  • 3. Control system failure: disconnect the power supply and contact the company after sales.


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